ORIENT after-sales service

ORIENT offers exceptional after-sales services for all its products. Our commitment to ensuring optimal equipment performance sets us apart from our competitors. Our services include installation and commissioning, technical support, regular maintenance, training services, spare parts supply, remote support, emergency repairs, and equipment upgrades.

Installation and Commissioning: Professional installation and commissioning services to ensure that equipment operates normally and optimally in the shortest possible time.

Technical Support: 24/7 technical support to assist customers with any technical issues encountered during equipment operation, ensuring stable performance.

Regular Maintenance: Periodic equipment maintenance services, including system checks, maintenance, and necessary parts replacement, to extend the equipment's lifespan and reduce failure rates.

Training Services: Detailed operational training for customers to ensure they are proficient in using and maintaining the equipment, thereby improving production efficiency.

Spare Parts Supply: Supply of genuine spare parts to ensure customers can quickly obtain the required parts, minimizing equipment downtime.

Remote Support: Remote technical support through phone and video to address urgent issues, reducing customer wait time.

Emergency Repairs: 24-hour emergency repair services to ensure quick fixes in case of equipment failure, resuming normal production.

Equipment Upgrades: Equipment upgrade services to help customers keep their equipment up-to-date and competitive with the latest technology.